When switching to a system of calculating wastewater charges based on the amount of wastewater produced, the Aarau City Building Department found it essential to communicate in a transparent and comprehensible manner at an early stage. For this reason, all 4,500 property owners were informed in a transparent manner and received individual dossiers on their plots. In a second step, complex, multi-page notices and invoices were sent out. ‘Due to the volume of print work, which totalled over 100,000 pages, we decided to outsource this work to a professional external partner,’ says Carsten Diel, Deputy Head of Civil Engineering. With ePost Hub, they found a reliable solution for processing, printing and sending the documents. This is why ePost is now also used for the annual invoice mailings.
"We are very satisfied with the new document platform and the shipping process of ePost Hub."
Carsten Diel,
Deputy Head of Civil Engineering, Municipal Building Department, Aarau
Profile
- Industry: Public administration
- Goal: Reliable printing and mailing of extensive documents
- Used ePost solutions: ePost Hub
"We will definitely continue to work with ePost. A lasting and mutually appreciative partnership is very valuable."
Carsten Diel,
Deputy Head of Civil Engineering, Municipal Building Department, Aarau
Reliable
High reliability even with very large document volumes.
Transparent
Traceable shipping process.
Efficient
One-stop processing, printing, packaging and shipping.
Scalable
Seamlessly adapts to your document volume.
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