ePost for the financial and insurance sector

Your correspondence – digitally and legally delivered.

Digitally send policies, statements, and dunning runs – securely, compliantly, and without additional software.
Request a consultation
Swiss mail
secrecy
guaranteed
100% FADP-compliant
{}
Trust from the financial and insurance industry
Your benefits

Secure digital delivery – tailored for the financial industry

ePost icon privacy-300x300px

FADP Compliance and Auditability

Full compliance with Swiss data protection law. Every delivery is qualifiedly time-stamped and documented in a way that is audit-proof. All documents sent are archived in accordance with the OR.

Electronic seal

Delivery guaranteed

Anyone who uses the Swiss Post-App receives the letter digitally. Everyone else continues to receive the letter physically in the mailbox. Encryption and controlled access concepts protect the content from unauthorized access.

ePost-icon-fast-300x300px

Seamlessly integrated – easily scalable

ePost can be integrated directly into existing systems via API or SmartSend: whether SAP, Guidewire or your own solutions. ePost scales with your volume – without infrastructure costs.

ePost-Icon-Cost-effective-300x300px

Optimized costs

Digital processes noticeably and sustainably reduce the effort and costs. You can send the Digital Letter from CHF 0.40 per document excl. VAT.

Digital mail delivery – the new standard is here

ePost meets the regulatory requirements of insurance companies, pension funds and banks. Encrypted, qualified time-stamped and fully traceable.

epost-hybrider-brief-en
ePost-icon-encryption-300x300px
Postal secrecy also applies digitally
ePost icon end-to-end encryption 300x300px
No third-party access
ePost-Icon-Service-Public-300x300px
Infrastructure fully in Switzerland

Shipping from CHF 0.40 – it pays off!

Send the Digital Letter with digital delivery for as little as CHF 0.40 per document, excl. VAT. Save costs and be sustainable.

Use cases

Confidential correspondence that is just as binding digitally

From insurance receipts to payment reminders: ePost digitizes the documents you send every day – without compromising on security and proof.

ePost-icon-salary-300x300px

Statements & Billing

ePost-icon-compliant-300x300px

compliance documents

timestamp

reminder runs

ePost icon end-to-end encryption 300x300px

Policies & Contract Documents

Get non-binding advice

We support banks, financial service providers and asset managers in the digitization of their customer and business communication. Schedule a personal consultation now.

The main shipping channels

With ePost, you can reach the whole of Switzerland

Recipient-focused, automated, and cost-optimized across the most popular channels such as ePost, eBill, SMS, or e-mail.

Icon_ePost-1
ePost
Icon_eBill-1
eBill
Icon_SMS-1
SMS
Icon_Email-1
e-mail
Icon_Post-1
Physical letter
ePost Solutions

Sending letters digitally: Two simple ways

SmartSend – overview
SmartSend

Simply start and send digitally – directly in the browser

With ePost SmartSend, you can upload documents directly and send them digitally. Ideal for daily mail, invoice distribution, or quick starts.
oneAPI

Automate. Seamlessly integrate.

Send policies, statements and invoices directly from your ERP, CRM or core insurance system.  Perfect for large volumes and direct software integration.
Send with ePost oneAPI
Send with ePost oneAPI
oneAPI

Automate. Seamlessly integrate.

Send policies, statements and invoices directly from your ERP, CRM or core insurance system.  Perfect for large volumes and direct software integration.
ePost Success Stories

How our customers use ePost

ePost reference SGV header 550x300px

SGV uses ePost Hub for all its letter delivery.

Thanks to ePost, we can deliver individual, complex documents to our policyholders quickly, securely and efficiently.

Michael Fuchs
CIO, Solothurnische Gebäudeversicherung

To the success story

ePost-data-protection-swiss-cross-350x350px

Data protection guaranteed

Built for regulated industries. ePost helps financial institutions meet their regulatory requirements.

Secure in Switzerland

Your mail remains in Swiss data centres – local and reliably secure.​

FADP-compliant

Mail secrecy and the highest data protection standards are guaranteed at all times.​

Encrypted

From start to finish – when scanning, saving and sending.​
More about privacy

Frequently asked questions

What is the Digital Letter?

A digitally submitted letter that is delivered digitally (in the Swiss Post-App) or physically (in the mailbox), depending on the recipient’s preference. Senders only need the postal address – ePost takes care of the rest.

Does ePost meet the requirements of the revised Data Protection Act (DPA)?

Yes. ePost is fully compliant with the DSG. Data is processed and stored exclusively in Switzerland. The transmission is end-to-end encrypted, and every processing step is logged. A DSG-compliant data processing agreement can be concluded at any time.

Are there fixed costs or a monthly subscription?

ePost SmartSend works consistently without fixed costs:

No setup fee
No license costs
No minimum volume

You only pay per shipment sent – from CHF 0.40 per document excl. VAT. From 50,000 shipments per year, you benefit from individual rates.

Can incoming business mail also be digitized?

Yes. With the ScanningService, you also digitize your inbox: your mail is scanned directly at the entrance and securely delivered to the digital inbox – daily, automatically, and without media breaks.

For higher volumes, Input Management supplements rule-based forwarding:

  • Damage reports automatically to the damage system
  • Cancellations directly to contract management
  • KYC and compliance documents to the relevant specialist inbox

With the eArchiv, the revision-proof archiving according to the German Federal Archiving Act (GeBüV) is automatically carried out in the background.

What standards are my data protected by?

ePost is committed to the security standards of the Swiss Post and is certified according to ISO/IEC 27001:2022. We rely on four pillars of protection:

  • Confidentiality: Strong encryption, independent key management and controlled access concepts protect your content from unauthorized access.
  • Integrity: Protected processing and traceable documented delivery and archiving processes.
  • Availability: Redundant infrastructure and defined emergency processes ensure the stability of the platform.
  • Compliance: Compliance with Swiss data protection law and recognized security standards.

Specifically, this means for you:

  • Multi-stage verification of your person and company
  • Two-factor authentication when you log in (multi-factor authentication)
  • Encryption of your documents so that only you can see and read them
  • Encrypted communication within the ePost system as well as automatic virus scanning of incoming mail
Where are my data stored?

All data is stored and processed exclusively in Swiss data centers – under the highest security standards.

Can ePost be integrated into our existing system?

Yes. With ePost oneAPI, you can connect ePost directly to your ERP, billing, HR, or core system.

How long are sent documents archived?

ePost supports the legal retention obligation according to the Swiss Code of Obligations (OR). All documents are stored in a revision-proof manner and can be retrieved at any time for audits.

Ready? Get started right away.

Get a free consultation on our API solutions or sign up for free and start right away.
Other topics

You might also be interested in this