One app for everything – including your mail
Why is switching worthwhile?
The Swiss Post app combines everything centrally for you. Your ePost remains available and you can use other Swiss Post services just as easily as your digital letters.
Everything in one app
No more switching – your mail is in the same place where you track packages or send items.
Your mail, digitally and physically combined
Whether digitally received or physically delivered: all your mail arrives in one place – clearly and securely.
Better overview and more control
Maintain a constant overview: receive, pay, file – easily and efficiently in one app.
How to switch
Switching only takes a minute. Your login, details and settings stay the same.
Download new Swiss Post app
Free in the App Store or Google Play Store.
Log in using existing ePost login
Your details and settings stay the same.
Done
You will now receive your digital mail in the Swiss Post app.
Still using the ePost app?
Your existing ePost app will be retired at the end of March 2026. To ensure you don’t miss any letters: switch now and continue as usual.
Frequently asked questions
From the end of November 2025, you can find your digital letters directly in the Swiss Post app.
No. You can log in using your existing ePost login.
If you have been using a different email address in the ePost app than the one linked to your SwissID, add your SwissID address under Profile → Access management in the ePost app. You will then use this to log in to the Swiss Post app in future. This ensures that your digital inbox is seamlessly transferred to the new app and that you can continue to view all existing documents.
These will continue to be available to you in the Swiss Post app. Or you can view and use your documents in the ePost app as usual until the end of March.
Yes. The Swiss Post app complies with the highest standards of data protection and is operated entirely in Switzerland.
In general, no. Update the Swiss Post app in the Apple App Store or Google Play Store from the end of November. Your ePost will then be automatically integrated into the Swiss Post app.
To ensure that you can access your digital mail in the new Swiss Post app from the end of November, please follow these steps:
iOS: Settings → App Store → Activate App Updates
Android: Open Play Store → Profile icon → Settings → Network settings → Automatically update apps
If automatic updates are not activated, you can also update the Swiss Post app manually.
With the move, the existing chat rooms will be discontinued in ePost Communities and not transferred to the Swiss Post app. If you’ve created or used chats, you can export their content until 16 November.
To export your chat histories in the ePost app:
- Open the ePost app
- Click on Communities in the menu at the bottom
- Select chat room
- Click on the name of the chat room at the top
- Select and save the ‘Export chat’ button
- Repeat the process if you have more than one chat room
After the move, you will be able to open and use new chat rooms in the Swiss Post app.
The ePost app will remain active until the end of March 2026 and will then be retired.
