Digital communication for municipalities
Whether sending, receiving or archiving: Everything runs via a central platform. Simple, secure, legally compliant.
How ePost helps municipalities

Personnel & costs
Automated, faster processes noticeably reduce administrative effort and costs.
Data protection
ePost meets the highest security standards and guarantees the data protection-compliant delivery of sensitive data.

Digital transformation
Whether small or large - ePost solutions can be integrated into any municipal structure.
Close to the population
With the hybrid dispatch of ePost, municipalities can reliably reach their population - digitally via the app or physically in the letterbox.
"Thanks to ePost, we were able to solve all security, confidentiality and data protection issues in one fell swoop"

Christian Häfelfinger
Head of Binningen Municipal Administration
How to digitize your municipality
Secure delivery from your specialist application or via the Smart Send platform
Online: SmartSend
oneAPI |
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Digitize incoming mail - automate processes.
ScanningService |
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Automatic mail distribution
Input Management Documents are automatically recorded, classified and forwarded centrally. With the eArchive, they are stored in an audit-proof manner and can be viewed at any time. |
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Secure filing, traceable at all times.
eArchive |
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Simply digitize collaboration
Encrypted chats: Communities
Encrypted emails: SecureMail |
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Digital solutions that help communities move forward
Secure delivery from your specialist application or via the Smart Send platform
Online: SmartSend
One platform, many channels - whether ePost app, e-mail, eBill or classic letter: With just a few clicks, you can reach your population in their preferred way.
oneAPI
ePostintegrates seamlessly into your specialist applications - e.g. KlibNet or CMI - via API.
Automatic mail distribution
Input management
Documents are intelligently classified and forwarded centrally - for maximum efficiency with minimum effort. Together with the eArchive, they ensure complete transparency: from receipt to filing, you always have an overview.
Secure filing, traceable at all times.
eArchive
Store your documents digitally in compliance with the law - structured, audit-proof and available at all times.
Simply digitize collaboration
Encrypted chats: Communities
Connect employees, commissions or committees digitally - with secure access, role control and notifications. For a modern, transparent administrative culture.
Encrypted emails: SecureMail
Protect sensitive email communication reliably and in compliance with the law - without additional software.
Let us advise you
Arrange a personal appointment. We will discuss your requirements and find the right solution together.
Switzerland wants
e-government
5 from 5
All of the top 5 digital administrative services fall within the remit of the municipalities. Those who digitize here will noticeably improve service and efficiency.
60%
So many Swiss municipalities see an urgent need for action when it comes to digitalization. Now is the time to modernize processes.
4 from 5
Companies already handle government services online - municipalities that communicate digitally have a clear advantage.
Source: National eGovernment Study 2022, Swiss Digital Administration Office
Ready for the Hybrid Letter?
With ePost, your municipality is fit for digital communication.
You send your documents digitally - and save resources in the process
All recipients are reached - physically or digitally
ePost takes care of selecting the optimal dispatch route as well as printing, enveloping and delivery

How digital administration works
The municipality of Binningen wants to offer its residents the best possible service. That is why it is working with the canton of Basel Landschaft and Swiss Post to develop a new customer-centric web portal from 2023 to 2025. The municipality is working with ePost to ensure efficient processes .
Municipality of Binningen
Inhabitants: 15ʼ781
ePost services used:
- Scanning service (digital incoming mail)
- OutputService (automatic triage paper mail/digital mail)
- SmartSalary (digital salary statement)
Ready to go quickly - with and without IT expertise
Step 1
Simple connection
ePost is compatible with your systems (e.g. KlibNet, CMI, Abraxas etc.)
Step 2
Individual setup & training
We work with you to set up ePost so that it fits in perfectly with your administrative processes.
Step 3
Start digital communication
Once set up, you can get started straight away: send and receive digital mail securely, quickly and in compliance with the law.
How to make your municipality fit for tomorrow
Simplified processes and
central control
Save time through
automation
Better service for
citizens
Minimized paper and resource consumption
Data protection &
Legal compliance
Swiss solution with local support
Data protection guaranteed
Secure in Switzerland
Your mail remains in Swiss data centers - locally and reliably protected.
GDPR-compliant
Encrypted
Ready? Get started now!
Arrange a non-binding consultation. We will accompany you on the way to digitizing your communication.
You might also be interested in
ePost SmartSend
Send business mail with just a few clicks and have it delivered physically or digitally - without additional software.

ePost SecureMail
Protect sensitive e-mail communication reliably and in compliance with the law - without additional software.
Frequently asked questions
ePost is a central platform for digital dispatch, receipt, archiving and internal communication. Municipalities can use it to make their administrative processes more efficient, save on postage and ensure hybrid delivery to the population.
Yes. ePost allows you to process both incoming and outgoing mail digitally directly from your specialist solutions - via API or Input Management. This eliminates media disruptions and manual intermediate steps.
ePost meets the highest security requirements - namely the Swiss Data Protection Act (DPA) and the European General Data Protection Regulation (GDPR). The platform is established as a data protection-compliant solution and is already used by thousands of customers in Switzerland.
- Data location Switzerland: All data is stored exclusively in certified Swiss data centers.
- End-to-end encryption: only recipients have access to their content - not even ePost employees can read it.
- Access control: Access is based on the "least privilege" principle.
- Certified: ePost is certified in accordance with ISO 27001:2013.
- Data minimization: Only data that is required for the respective purpose is collected.
- Sensitization: All employees receive regular training on data protection issues.
That depends on your needs. The introduction is modular: From digital inbox to delivery solution, you can start step by step. You will be supported by training courses and a personal onboarding team.
The costs depend on the selected scope of services (dispatch, scanning, archiving, etc.). We will be happy to advise you individually - transparently and without hidden fees.
The public receives messages the way they want - digitally via the ePost app or in the traditional way by post. This improves accessibility, speeds up processes and enables modern communication.