ePost for municipalities

Digital communication for municipalities

Whether sending, receiving or archiving: Everything runs via a central platform. Simple, secure, legally compliant.

{}
Solving challenges

How ePost helps municipalities

ePost-Icon-Cost-Efficiency-300x300px

Personnel & costs

Automated, faster processes noticeably reduce administrative effort and costs.

ePost-Icon-data-protection-300x300px

Data protection

ePost meets the highest security standards and guarantees the data protection-compliant delivery of sensitive data.

ePost-Icon-schnell-300x300px

Digital transformation

Whether small or large - ePost solutions can be integrated into any municipal structure.

ePost-icon-user-friendly-300x300px

Close to the population

With the hybrid dispatch of ePost, municipalities can reliably reach their population - digitally via the app or physically in the letterbox.

"Thanks to ePost, we were able to solve all security, confidentiality and data protection issues in one fell swoop"
haefelfinger2
Christian Häfelfinger

Head of Binningen Municipal Administration

ePost solutions at a glance

How to digitize your municipality

Secure delivery from your specialist application or via the Smart Send platform

Online: SmartSend
One platform, many channels - whether ePost app, e-mail, eBill or classic letter: With just a few clicks, you can reach your population in their preferred way.

 

oneAPI
ePostintegrates seamlessly into your specialist applications - e.g. KlibNet or CMI - via API.

ePost-Gemeinde-SmartSend-800x650px-EN

 

Digitize incoming mail - automate processes.

ScanningService
Incoming mail is scanned and delivered directly to your specialist applications such as KlibNet or CMI - without any manual sorting. This saves resources and speeds up processes.

ePost-Gemeinde-scaningservice-800x650px-EN

 

Automatic mail distribution

Input Management

Documents are automatically recorded, classified and forwarded centrally. With the eArchive, they are stored in an audit-proof manner and can be viewed at any time.

ePost-Gemeinde-hub-800x650px-DE

 

Secure filing, traceable at all times.

eArchive
Store your documents digitally in compliance with the law - structured, audit-proof and available at all times.

ePost-Gemeinde-archiv-800x650px-EN

 

Simply digitize collaboration

Encrypted chats: Communities
Connect employees, commissions or committees digitally - with secure access, role control and notifications. For a modern, transparent administrative culture.

 

Encrypted emails: SecureMail
Protect sensitive email communication reliably and in compliance with the law - without additional software.

ePost-Gemeinde-communities-800x650px-EN

 

ePost solutions at a glance

Digital solutions that help communities move forward

Secure delivery from your specialist application or via the Smart Send platform

Online: SmartSend
One platform, many channels - whether ePost app, e-mail, eBill or classic letter: With just a few clicks, you can reach your population in their preferred way.

oneAPI
ePostintegrates seamlessly into your specialist applications - e.g. KlibNet or CMI - via API.

Device-Screen-ePost-3-SmartSend-DE

Digitize incoming mail - automate processes.

ScanningService
Incoming mail is scanned and delivered directly to your specialist applications such as KlibNet or CMI - without any manual sorting. This saves resources and speeds up processes.

Scanning Service de

Automatic mail distribution

Input management
Documents are intelligently classified and forwarded centrally - for maximum efficiency with minimum effort. Together with the eArchive, they ensure complete transparency: from receipt to filing, you always have an overview.

epostkorb

Secure filing, traceable at all times.

eArchive
Store your documents digitally in compliance with the law - structured, audit-proof and available at all times.

Scanning Service de

Simply digitize collaboration

Encrypted chats: Communities
Connect employees, commissions or committees digitally - with secure access, role control and notifications. For a modern, transparent administrative culture.

Encrypted emails: SecureMail
Protect sensitive email communication reliably and in compliance with the law - without additional software.

epost-img-communities-singleChat-de

Let us advise you

Arrange a personal appointment. We will discuss your requirements and find the right solution together.

Switzerland wants
e-government

ePost-Icon-Business-Customer-300x300px

5 from 5

All of the top 5 digital administrative services fall within the remit of the municipalities. Those who digitize here will noticeably improve service and efficiency.

ePost-Icon-schnell-300x300px

60%

So many Swiss municipalities see an urgent need for action when it comes to digitalization. Now is the time to modernize processes.

ePost-Icon-aktivieren-300x300px

4 from 5

Companies already handle government services online - municipalities that communicate digitally have a clear advantage.

Source: National eGovernment Study 2022, Swiss Digital Administration Office

Ready for the Hybrid Letter?

With ePost, your municipality is fit for digital communication.

Send payslips digitally - receive via app or email
Showcase: Municipality of Binningen

How digital administration works

The municipality of Binningen wants to offer its residents the best possible service. That is why it is working with the canton of Basel Landschaft and Swiss Post to develop a new customer-centric web portal from 2023 to 2025. The municipality is working with ePost to ensure efficient processes .

ePost-Icon-gemeinde-300x300px-neg

Municipality of Binningen

Inhabitants: 15ʼ781

ePost services used:

  • Scanning service (digital incoming mail)
  • OutputService (automatic triage paper mail/digital mail)
  • SmartSalary (digital salary statement)
How it works

Ready to go quickly - with and without IT expertise

Step 1

Simple connection

ePost is compatible with your systems (e.g. KlibNet, CMI, Abraxas etc.)

Step 2

Individual setup & training

We work with you to set up ePost so that it fits in perfectly with your administrative processes.

Step 3

Start digital communication

Once set up, you can get started straight away: send and receive digital mail securely, quickly and in compliance with the law.

Your advantages with ePost

How to make your municipality fit for tomorrow

ePost-Icon-Einfachheit-effizienz-300x300px

Simplified processes and
central control

ePost-Icon-aktivieren-300x300px

Save time through
automation

ePost-Icon-benutzerfreundlich-300x300px

Better service for
citizens

ePost-Icon-ablegen-300x300px

Minimized paper and resource consumption

ePost-Icon-rechtskonform-300x300px

Data protection &
Legal compliance

ePost-Icon-Service-Public-300x300px

Swiss solution with local support

ePost-data-protection-swiss-cross-350x350px

Data protection guaranteed

Secure in Switzerland

Your mail remains in Swiss data centers - locally and reliably protected.

GDPR-compliant

Confidentiality of correspondence and the highest data protection standards are always guaranteed.

Encrypted

From start to finish - when scanning, saving and sending.

Ready? Get started now!

Arrange a non-binding consultation. We will accompany you on the way to digitizing your communication.

Further topics

You might also be interested in

Frequently asked questions

What exactly is ePost and how does it help our community?

ePost is a central platform for digital dispatch, receipt, archiving and internal communication. Municipalities can use it to make their administrative processes more efficient, save on postage and ensure hybrid delivery to the population.

Is ePost compatible with our specialist applications?

Yes. ePost allows you to process both incoming and outgoing mail digitally directly from your specialist solutions - via API or Input Management. This eliminates media disruptions and manual intermediate steps.

How secure is ePost in terms of data protection and legal requirements?

ePost meets the highest security requirements - namely the Swiss Data Protection Act (DPA) and the European General Data Protection Regulation (GDPR). The platform is established as a data protection-compliant solution and is already used by thousands of customers in Switzerland.

- Data location Switzerland: All data is stored exclusively in certified Swiss data centers.

- End-to-end encryption: only recipients have access to their content - not even ePost employees can read it.

- Access control: Access is based on the "least privilege" principle.

- Certified: ePost is certified in accordance with ISO 27001:2013.

- Data minimization: Only data that is required for the respective purpose is collected.

- Sensitization: All employees receive regular training on data protection issues.

How quickly can we introduce ePost in our municipality?

That depends on your needs. The introduction is modular: From digital inbox to delivery solution, you can start step by step. You will be supported by training courses and a personal onboarding team.

What does ePost cost for municipalities?

The costs depend on the selected scope of services (dispatch, scanning, archiving, etc.). We will be happy to advise you individually - transparently and without hidden fees.

How do our citizens benefit from ePost?

The public receives messages the way they want - digitally via the ePost app or in the traditional way by post. This improves accessibility, speeds up processes and enables modern communication.