Digital communication for municipalities
secrecy
guaranteed
How ePost helps municipalities
Personnel & costs
Automated, faster processes noticeably reduce administrative effort and costs.
Data protection
ePost meets the highest security standards and guarantees the data protection-compliant delivery of sensitive data.
Digital transformation
Whether small or large - ePost solutions can be integrated into any municipal structure.
Close to the population
With the hybrid dispatch of ePost, municipalities can reliably reach their population - digitally via the app or physically in the letterbox.
How to digitize your municipality
Secure delivery from your specialist application or via the SmartSend platform
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Online: SmartSend
oneAPI |
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Digitize incoming mail - automate processes.
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ScanningService |
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Automatic mail distribution
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Input Management Documents are automatically recorded, classified and forwarded centrally. With the eArchive, they are stored in an audit-proof manner and can be viewed at any time. |
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Secure filing, traceable at all times.
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eArchiv |
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Simply digitize collaboration
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Encrypted chats: Communities
E-mails cryptés: SecureMail |
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How to digitize your municipality
Secure delivery from your specialist application or via the SmartSend platform
|
Online: SmartSend
oneAPI |
Digitize incoming mail - automate processes.
|
ScanningService
|
Automatic mail distribution
|
Input Management Documents are automatically recorded, classified and forwarded centrally. With the eArchive, they are stored in an audit-proof manner and can be viewed at any time.
|
Secure filing, traceable at all times.
|
eArchiv
|
Simply digitize collaboration
|
Encrypted chats: Communities
E-mails cryptés: SecureMail
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Let us advise you
Schedule a personal consultation. Together, we’ll review your requirements and find the right solution.
Switzerland wants e-government
5 from 5
All of the top 5 digital administrative services fall within the remit of the municipalities. Those who digitize will noticeably improve service and efficiency.
60%
So many Swiss municipalities see an urgent need for action when it comes to digitalization. Now is the time to modernize processes.
4 from 5
Companies already handle government services online - municipalities that communicate digitally have a clear advantage.
Source: National eGovernment Study 2022, Swiss Digital Administration Office
Die Schweiz will E-Government
5 von 5
Alle Top-5 digitalen Verwaltungsleistungen fallen in den Zuständigkeitsbereich der Gemeinden. Wer hier digitalisiert, verbessert Service und Effizienz spürbar.
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60%
So viele Schweizer Gemeinden sehen dringenden Handlungsbedarf bei der Digitalisierung. Jetzt ist der Moment, Prozesse zu modernisieren.
4 von 5
So viele Schweizer Gemeinden sehen dringenden Handlungsbedarf bei der Digitalisierung. Jetzt ist der Moment, Prozesse zu modernisieren.
Quelle: Nationale E-Government-Studie 2022, Geschäftsstelle Digitale Verwaltung Schweiz
«Thanks to ePost, we were able to solve all security, confidentiality and data protection issues in one fell swoop.»
Christian Häfelfinger
Head of Binningen Municipal Administration
Ready for the Digital Letter?
With ePost, your municipality is fit for digital communication.
You send your documents digitally - and save resources in the process
All recipients are reached - physically or digitally
ePost takes care of selecting the optimal delivery channel as well as printing, enveloping, and dispatch
Digital administration made easy
The municipality of Binningen wants to offer its residents the best possible service. That is why it is working with the canton of Basel Landschaft and Swiss Post to develop a new customer-centric web portal from 2023 to 2025. The municipality is working with ePost to ensure efficient processes .
Municipality of Binningen
Inhabitants: 15ʼ781
ePost services used:
- ScanningService (digital incoming mail)
- Input Management (automatic triage paper mail/digital mail)
- SecureSend (digital payroll documents)
Fast setup – with or without IT skills
Step 1
Simple connection
ePost is compatible with your systems (e.g. KlibNet, CMI, Abraxas etc.)
Step 2
Individual setup & training
Together with you, we set up ePost so that it fits seamlessly into your administration’s processes.
Step 3
Start digital communication
Once set up, you can get started straight away: send and receive digital mail securely, quickly and in compliance with the law.
Empowering your community for tomorrow
Simplified processes and
central control
By bundling your processes in one place, you always have an overview and significantly reduce administrative effort.
Save time through
automation
Automated processes shorten processing times and give you more freedom to focus on important tasks.
Better service for
citizens
With faster and more transparent processes, you improve service quality and increase citizen satisfaction.
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Minimized paper and resource consumption
Digital processes reduce your paper requirements and conserve valuable resources – efficiently and sustainably.
Data protection guaranteed
Secure in Switzerland
Your mail remains in Swiss data centres – local and reliably secure.
FADP-compliant
Encrypted
Ready? Get started now!
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ePost SmartSend
Send business mails with just a few clicks and have them delivered physically or digitally - without additional software.
ePost SecureMail
Protect sensitive e-mail communication reliably and in compliance with the law - without additional software.
Frequently asked questions
ePost is a central platform for digital dispatch, receipt, archiving and internal communication. Municipalities can use it to make their administrative processes more efficient, save on postage and ensure hybrid delivery to the population.
Yes. ePost allows you to process both incoming and outgoing mail digitally directly from your specialist solutions - via API or Input Management. This eliminates media disruptions and manual intermediate steps.
ePost meets the highest security requirements - namely the Swiss Data Protection Act (DPA) and the European General Data Protection Regulation (GDPR). The platform is established as a data protection-compliant solution and is already used by thousands of customers in Switzerland.
- Data location Switzerland: All data is stored exclusively in certified Swiss data centers.
- End-to-end encryption: only recipients have access to their content - not even ePost employees can read it.
- Access control: Access is based on the "least privilege" principle.
- Certified: ePost is certified in accordance with ISO 27001:2013.
- Data minimization: Only data that is required for the respective purpose is collected.
- Sensitization: All employees receive regular training on data protection issues.
That depends on your needs. The introduction is modular: From digital inbox to delivery solution, you can start step by step. You will be supported by training courses and a personal onboarding team.
The costs depend on the selected scope of services (dispatch, scanning, archiving, etc.). We will be happy to advise you individually - transparently and without hidden fees.
The public receives messages the way they want - digitally via the ePost app or in the traditional way by post. This improves accessibility, speeds up processes and enables modern communication.





