ePost for Industry & Production

Efficiently send business mail – directly from ERP to the recipient

Manage your communications with suppliers, customers, and employees in a central workflow – automated through the most efficient channel.
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Seamless
integration via
API interface
100% FADP-compliant
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Your benefits

Digitalize processes – reach everyone efficiently

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Seamless integration

Automate your shipping processes with ePost oneAPI – the central interface for your ERP, billing or specialist systems. Send invoices, dunning notices and payroll runs without media breaks.

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Complete tracking of every shipment

Full compliance with Swiss data protection law. Every delivery is qualified time-stamped and documented in a way that is audit-proof. Audit-proof, auditable and available at any time for ISO audits.

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Postal secrecy also applies digitally

The secrecy of correspondence also applies to digital communication. Encryption and controlled access concepts protect content from unauthorized access.

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Cut costs massively

Digital processes significantly and sustainably reduce effort and costs: up to 80% cheaper than physical mailing. For 50,000 or more shipments per year, we offer individual pricing models.

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100%
Infrastructure in Switzerland

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24/7
Ready to ship

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80%
Savings potential/letter

Shipping from CHF 0.40 – it pays off!

Send the Digital Letter with digital delivery for as little as CHF 0.40 per document, excl. VAT. Save costs and be sustainable.

The main shipping channels

With ePost, you can reach the whole of Switzerland – digitally and physically

Recipient-focused, automated, and cost-optimized across the most popular channels such as ePost, eBill, SMS, or e-mail.

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ePost
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eBill
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SMS
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e-mail
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Physical letter

Get advice

Arrange a personal appointment with us. We will be happy to advise you and find the optimal solution together with you.

Use cases

Four real-world use cases from industry

From the factory gate to the back office: industrial and manufacturing companies send these documents every day with ePost.

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Order Confirmations & Invoices

Send order confirmations, invoices and reminders directly from the ERP: automated, traceable and without manual effort.

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Supplier & Customer Correspondence

Accompany every delivery with a digital delivery note: legally delivered, archived and available at any time for inquiries.

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Pay slips

Send monthly invoices to business customers: scalable for large volumes, with no fixed costs and no infrastructure overhead.

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Compliance & Audit Documents

Ensure regulatory correspondence, certificates, or audit reports are sent from a verified sender with documented proof of delivery.

ePost Service

Maximum flexibility for high mailing volumes

We offer comprehensive solutions tailored to the complex requirements of your communication.

 

Flexible delivery of complex documents

Using MFT or REST, you can securely and automatically send individual bulk mailings to ePost. A wide range of document types can be delivered without rigid specifications – including PDF, AFP, PCL, PS, as well as structured XML and JSON data. This ensures maximum flexibility, even when dealing with complex and variable mailing requirements.

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Automated check for digital delivery

Address matching automatically checks whether a shipment can be delivered digitally or physically. The check is based on postal or email addresses that are transmitted as structured XML or JSON metadata. If digital delivery is not possible, the physical letter is sent with integrated quality control – reliably and fully automated.

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Physical mailing seamlessly automated

ePost takes over the entire physical mailing process for your documents. After data upload, the content is printed, folded and prepared for mailing by our print partners. Integrated quality controls ensure that every mailing is processed correctly – efficiently, securely and reliably, even for large volumes.
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ePost Service

Maximum flexibility for high shipping volumes

We offer comprehensive solutions tailored to the complex requirements of your communication.

Flexible delivery of complex documents

Using MFT or REST, you can securely and automatically send individual bulk mailings to ePost. A wide range of document types can be delivered without rigid specifications – including PDF, AFP, PCL, PS, as well as structured XML and JSON data. This ensures maximum flexibility, even when dealing with complex and variable mailing requirements

ePost-Icon-Hub-Layout-Service

 

Automated digital delivery check

Address matching automatically checks whether a mailing can be delivered digitally or physically. The check is based on postal or email addresses that are transmitted as structured XML or JSON metadata. If digital delivery is not possible, the physical mailing is sent with integrated quality control – reliably and fully automated.

ePost-Icon-Hub-Adressabgleich

Physical shipping seamlessly automated

ePost takes care of the entire physical shipping process for your documents. After data upload, the content is printed, enveloped and prepared for shipping by our print partners. Integrated quality controls ensure that every shipment is processed correctly – efficiently, securely and reliably, even with large volumes.

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API Documentation
"Our customers can now offer their policyholders a reliable, secure and digital alternative to the paper envelope."
Fredy Tschui-Porträt-Kreis
Fredy Tschui

Software Engineer, Swisspension AG

"With SmartSend, Dormakaba has automated and securely digitised document delivery."
René Glocker-Porträt-Kreis
René Glocker

Team Leader Sales Support & Reception, Dormakaba Schweiz AG

"We now receive our mail digitally and can process it from anywhere - that saves time and effort."
Rainer Gilg-Porträt-Kreis
Rainer Gilg

CEO, BPM Sports GmbH

"Thanks to ePost, we can also deliver individual, complex documents quickly, securely and efficiently to our policyholders."
Michel Fuchs-Porträt-Kreis
Michel Fuchs

CIO, Solothurnische Gebäudeversicherung (SGV)

"With ePost SmartSend, we reach our members and guests on their preferred channel - simply, securely and efficiently."
Reto Bertschi-Porträt-Kreis
Reto Bertschi

Head of Sales and Sponsoring, Adelboden Live

"The ScanningService has made our milk booklet billing clear: manual scanning is simply not worth it. With ePost, we save time, effort and internal resources – day after day."
Marco Ancora-Porträt-Kreis
Marco Ancora

CEO, Swiss Marketing

"We are very satisfied with the new document platform and the shipping process of ePost Hub."
Porträt Carsten Diel Tiefbauamt Aarau - ePost Hub
Carsten Diel

Deputy Head of Civil Engineering, Municipal Building Department, Aarau

"ePost is a pillar of our digitisation strategy. It enables us to communicate without any media disruptions."
epost_rund_Marcandrea-Hunkeler
Marcandrea Hunkeler

Co-founder, Bewy

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Data protection guaranteed

Built for regulated industries, ePost helps financial institutions meet their regulatory requirements.

Secure in Switzerland

Your mail remains in Swiss data centres – local and reliably secure.​

FADP-compliant

Mail secrecy and the highest data protection standards are guaranteed at all times.​

Encrypted

From start to finish – when scanning, saving and sending.​
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Frequently asked questions

Can ePost be integrated into our ERP system?

Yes. With ePost oneAPI, you can directly connect SAP, Abacus, Sage, Microsoft Dynamics and other ERP and DMS systems. Seamless integration takes place without any adjustments to your existing processes – you can trigger letters directly from the ERP system without any media breaks.

Which delivery channels does oneAPI support?

oneAPI enables omni-channel delivery via the ePost communication platform. Depending on recipient matching and customer choice, the following channels are possible:

ePost (digital mailbox), eBill, E-mail, SMS and physical delivery.

The sender can either choose the preferred delivery channel themselves or leave the optimal channel selection to the ePost communication platform.

What is a Digital Letter?

A digitally submitted letter that is delivered digitally (in the Swiss Post-App) or physically (in the mailbox), depending on the recipient’s preference. Senders only need the postal address – ePost takes care of the rest.

What are the costs per letter?

From 50,000 shipments per year, we work with individual volume conditions. Compared to physical shipping (printing, envelope, postage, handling), you save up to 70 percent per letter.

What standards are my data protected by?

ePost is committed to the security standards of the Swiss Post and is certified according to ISO/IEC 27001:2022. We rely on four pillars of protection:

  • Confidentiality: Strong encryption, independent key management and controlled access concepts protect your content from unauthorized access.
  • Integrity: Protected processing and traceable documented delivery and archiving processes.
  • Availability: Redundant infrastructure and defined emergency processes ensure the stability of the platform.
  • Compliance: Compliance with Swiss data protection law and recognized security standards.

Specifically, this means for you:

  • Multi-stage verification of your person and company
  • Two-factor authentication at login (multi-factor authentication)
  • Encryption of your documents so that only you can see and read them
  • Encrypted communication within the ePost system as well as automatic virus scanning of incoming mail
Where are my data stored?

All data is stored and processed exclusively in Swiss data centers – under the highest security standards.

How long are sent documents archived?

ePost supports the legal retention obligation in accordance with Art. 958f of the Swiss Code of Obligations. All documents are stored in a revision-proof manner and can be retrieved at any time for audits.

What happens if a recipient doesn’t have the Swiss Post-App?

Recipients without the Swiss Post-App and digital opt-in will receive the shipment as usual in their mailbox. As the sender, you don’t have to do anything.

Ready to digitize your business mail?

Learn about our solutions for modern omni-channel communication in a personal conversation.
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