ePost for Software Partners

Integrate. Communicate. Grow.

Become an ePost partner and expand your solution with a legally secure digital communication platform – for seamlessly integrated customer communication.

Easy integration via API – no own infrastructure required

Channel-optimized shipping: digital first – physical as fallback

Maximum customer loyalty through integrated end-to-end processes

Arrange an appointment API documentation

Swiss mail
secrecy
guaranteed

New revenue opportunities

Additional communication services for your customers – more value creation per customer, without having to build your own infrastructure.

Better customer experiences

Digital and physical delivery from one solution – omnichannel without system breaks. Higher reach, consistent communication.

Integration instead of self-development

Standardized APIs and sandbox environment. Less development effort, ready to use immediately.

Automate processes

Shipping and communication processes run fully automatically. Scalable with increasing volume – without proportionally more effort.

Security and Compliance

Data protection-compliant processing in Switzerland, audit-proof processes and traceable delivery – via the proven postal infrastructure.

Grow future-proof

A platform that grows with your needs. Continuous development, core infrastructure, and a strong ecosystem.

ePost

eBill

SMS

e-mail

Physical letter

Fast delivery

No mail delivery time, no media break, no manual printing, enveloping or stamping. The shipping process runs fully automatically from your software.

Cost savings

Digital letters with digital delivery start at CHF 0.40 per document, excluding VAT. This is how cost optimization and sustainability work.

High privacy

The delivery takes place in compliance with Swiss postal secrecy. The content is transmitted encrypted and processed in Switzerland.

Full transparency

Real-time delivery status directly in your application. You can see at any time whether a document has arrived.

Postal secrecy also applies digitally

No third-party access

Infrastructure fully in Switzerland

invoice shipment

reminder

contracts

payroll

bank documents

Tender & Orders

delivery notes

Legal documents

And more...

"Our customers can now offer their policyholders a reliable, secure and digital alternative to the paper envelope."

Fredy Tschui

Software Engineer, Swisspension AG

"With SmartSend, Dormakaba has automated and securely digitised document delivery."

René Glocker

Team Leader Sales Support & Reception, Dormakaba Schweiz AG

"We now receive our mail digitally and can process it from anywhere - that saves time and effort."

Rainer Gilg

CEO, BPM Sports GmbH

"Thanks to ePost, we can also deliver individual, complex documents quickly, securely and efficiently to our policyholders."

Michel Fuchs

CIO, Solothurnische Gebäudeversicherung (SGV)

"With ePost SmartSend, we reach our members and guests on their preferred channel - simply, securely and efficiently."

Reto Bertschi

Head of Sales and Sponsoring, Adelboden Live

"The ScanningService has made our milk booklet billing clear: manual scanning is simply not worth it. With ePost, we save time, effort and internal resources – day after day."

Marco Ancora

CEO, Swiss Marketing

"We are very satisfied with the new document platform and the shipping process of ePost Hub."

Carsten Diel

Deputy Head of Civil Engineering, Municipal Building Department, Aarau

"ePost is a pillar of our digitisation strategy. It enables us to communicate without any media disruptions."

Marcandrea Hunkeler

Co-founder, Bewy

Frequently asked questions

Yes. With ePost oneAPI, you can directly connect SAP, Abacus, Sage, Microsoft Dynamics and other ERP and DMS systems. Seamless integration takes place without any adjustments to your existing processes – you can trigger letters directly from the ERP system without any media breaks.

oneAPI enables omni-channel delivery via the ePost communication platform. Depending on recipient matching and customer choice, the following channels are possible:

ePost (digital mailbox), eBill, E-mail, SMS and physical delivery.

The sender can either choose the preferred delivery channel themselves or leave the optimal channel selection to the ePost communication platform.

A digitally submitted letter that is delivered digitally (in the Swiss Post-App) or physically (in the mailbox), depending on the recipient’s preference. Senders only need to provide the postal address – ePost takes care of the rest.

From 50,000 shipments per year, we work with individual volume conditions. Compared to physical shipping (printing, envelope, postage, handling), you save up to 70 percent per letter.

ePost is committed to the security standards of the Swiss Post and is certified according to ISO/IEC 27001:2022. We rely on four pillars of protection:

Confidentiality: Strong encryption, independent key management and controlled access concepts protect your content from unauthorized access.
Integrity: Protected processing and traceable documented delivery and archiving processes.
Availability: Redundant infrastructure and defined emergency processes ensure the stability of the platform.
Compliance: Compliance with Swiss data protection law and recognized security standards.

Specifically, this means for you:

Multi-stage verification of your person and company
Two-factor authentication at login (multi-factor authentication)
Encryption of your documents so that only you can see and read them
Encrypted communication within the ePost system as well as automatic virus scanning of incoming mail

All data is stored and processed exclusively in Swiss data centers – under the highest security standards.

partner

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platform provider

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Digital mailbox for all relevant information

Store documents securely

Communicate securely

Post app

Send business mail

Receive business mail

Communicate confidentially

Integrate. Communicate. Grow.

6 reasons that matter to you

New revenue opportunities

Better customer experiences

Integration instead of self-development

Automate processes

Security and Compliance

Grow future-proof

100%Infrastructure in Switzerland

+ 1.4 millionSwiss Post-App users

14,000+Business customers

With ePost, your customers can reach the whole of Switzerland – channels can be freely selected

What your customers gain