The Digital Letter is ready.
Are you ready too?

ePost for business customers

Secure digital communication for your company

Digitalise your business mail with ePost – efficiently, securely and in compliance with data protection regulations in Switzerland
Swiss mail
secrecy
guaranteed
100% FADP-compliant
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ePost solutions

Digitalise your business mail – what we offer

Reach all of Switzerland with ePost

Send your mail in an automated and cost-optimised way, tailored to the recipient, via the most popular channels such as ePost, eBill, SMS and e-mail.

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ePost
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eBill
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SMS
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e-mail
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Physical letter
ePost communication platform

Benefits at a glance

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Omnichannel flexibility
With ePost, you remain flexible and can reach everyone via their preferred communication channels – whether that’s digital or physical.

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Security and data protection
ePost meets the highest security standards and guarantees privacy-compliant, verifiable delivery.

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Easy integration
ePost’s solutions can be integrated into any company structure, big or small, whatever the needs.

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Lower costs
Automated processes, cost-effective mailing channels and less printing and paper significantly reduce effort and costs.

ePost coverage

1 million digital mailboxes. And more every day.

3900000

households

that you can reach directly via digital or physical mailboxes, e-mail addresses or telephone numbers stored in your customer database.

2700000

eBill users

that can receive invoices directly in their eBill account.

 

600000

companies

in Switzerland that can receive your correspondence via physical mailboxes or the e-mail addresses stored in your customer database.

1000000

digital mailboxes

are active – including 12,000 belonging to companies that you can reach via the Swiss Post app.

"Our customers can now offer their policyholders a reliable, secure and digital alternative to the paper envelope."
Fredy Tschui-Porträt-Kreis
Fredy Tschui

Software Engineer, Swisspension AG

"With SmartSend, Dormakaba has automated and securely digitised document delivery."
René Glocker-Porträt-Kreis
René Glocker

Team Leader Sales Support & Reception, Dormakaba Schweiz AG

"We now receive our mail digitally and can process it from anywhere - that saves time and effort."
Rainer Gilg-Porträt-Kreis
Rainer Gilg

CEO, BPM Sports GmbH

"Thanks to ePost, we can also deliver individual, complex documents quickly, securely and efficiently to our policyholders."
Michel Fuchs-Porträt-Kreis
Michel Fuchs

CIO, Solothurnische Gebäudeversicherung (SGV)

"With ePost SmartSend, we reach our members and guests on their preferred channel - simply, securely and efficiently."
Reto Bertschi-Porträt-Kreis
Reto Bertschi

Head of Sales and Sponsoring, Adelboden Live

"The ScanningService has made our milk booklet billing clear: manual scanning is simply not worth it. With ePost, we save time, effort and internal resources – day after day."
Marco Ancora-Porträt-Kreis
Marco Ancora

CEO, Swiss Marketing

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Data protection guaranteed

Secure in Switzerland

Your mail remains in Swiss data centres – local and reliably secure.​

FADP-compliant

Mail secrecy and the highest data protection standards are guaranteed at all times.​

Encrypted

From start to finish – when scanning, saving and sending.​

ePost is suitable for companies of all sizes

Questions? We are here for you!

We would be happy to give you an in-person demonstration of how ePost can elevate your communication to tomorrow’s standard.

Frequently asked questions

What is ePost for business customers?

ePost is Swiss Post’s digital communication platform for companies.

They can send and receive business documents – such as invoices, contracts, reminders and official letters – in digital or physical form via a standardised system.

ePost combines digital delivery with Switzerland’s postal infrastructure.

Which companies is ePost suitable for?

ePost is suitable for companies of all sizes that want to securely and efficiently digitalise their business communications.

From SMEs to large companies and public authorities, ePost creates clear processes and transparency wherever communications requiring documentation are routinely sent.

It is possible to start with individual use cases and expand the solution step by step.

How does ePost differ from e-mail or a print service provider?

E-mail is an open communication system without standardised proof of delivery.

Mere print service providers only digitalise the delivery process for physical letters.

ePost combines digital and physical delivery in one system. Each communication is automatically checked to see whether digital delivery is possible. Otherwise, physical delivery is undertaken by post.

One process – regardless of the delivery channel.

Is digital delivery legally binding?

Digital communications via ePost are delivered in a closed system. The sender and recipient are identified and delivery times documented.

Whether a particular communication is legally sufficient depends on the use case in question and the applicable legal requirements. Separate conditions apply for special mailing methods.

We would be happy to discuss your requirements in person.

Where is my data stored?

ePost’s productive core systems are operated in Swiss data centres.

Content data is stored in Switzerland and processed in encrypted form. Metadata may be processed within Europe for certain technical services.

ePost is ISO/IEC 27001:2022 certified. Technical and organisational measures ensure that only authorised entities are granted access.

How time-consuming is the onboarding process?

Generally speaking, an IT project is not required for web-based online mailing.

The outlay required for system integration depends on your current IT landscape and the desired processes.

ePost guides you from analytics to productive use and provides a test environment.