The Digital letter in the Post-App

Send letters directly from your smartphone

Easily create and send letters in the Swiss Post app – digitally or by traditional post.

Send letters at any time – easily and conveniently

No printer or envelope required

Delivered digitally or to the recipient’s letterbox

Part of
Switzerland’s basic postal service
1^st April 2026

1

Create letter

Create your letter directly in the Swiss Post app under ‘My digital mail – ePost’ or upload a document. Simply enter the recipient’s postal address (no further details required).

2

Send letter

Send your letter with just a few clicks. Swiss Post will mail the letter for you – and handle everything else besides.

3

Delivery is automatic

The letter is delivered reliably – digitally in the Swiss Post app or by traditional post to the recipient’s letterbox. You will receive a delivery notification.

Delivery in the Swiss Post-App

Digital delivery

With delivery confirmation
ePost Standard

Receive confirmation as soon as the letter has been delivered

CHF 0.40
/ per letter

Recall and non-call confirmation
ePost Plus

See whether or not the letter has been retrieved

CHF 0.65
/ per letter

Consignment acceptance / rejection by receipt*
ePost Registered

Recipient actively accepts or rejects the letter. *

* Mailing option only possible with a digitally confirmed identity

CHF 1.85
/ per letter

Delivery to the letterbox

Physical delivery

Within 1 business day
A Mail

Express delivery for urgent letters.

CHF 1.60
/ per letter

Within 2-3 business days
B Mail

The lower-cost option for non-urgent letters.

CHF 1.45
/ per letter

Within 1 business day – with tracking
A Mail Plus

Keep constant track of where your letter is.

CHF 2.95
/ per letter

Within 1 business day – with signature
Registered mail

Delivery only against the recipient’s signature

CHF 5.85
/ per letter

Send with just a few clicks

Create your letter, enter the recipient, send. Quick and easy – all within the Swiss Post app.

Send at any time

Whether you’re out and about or at home – send your letters regardless of opening hours.

All you need is the postal address

Enter the address and send. The recipient does not require an email address or the app.

Automatically delivered

Swiss Post decides in the background whether to deliver the letter digitally or physically.

All your letters clearly organised

Sent letters remain in the outbox and can be retrieved at any time.

Secure delivery

Your letters are sent securely and delivered reliably.

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Menu

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

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Shelves

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

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Letterbox

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

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Invoices

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

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Contract

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

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Branded folder

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

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Push

Receive letters, invoices and documents from companies that deliver via the ePost app directly on your smartphone

Download the Swiss Post-App

Download the Swiss Post app for free from the App Store or Google Play Store.

Create an account

Log in to the Swiss Post app with your SwissID or register using your email address.

Verify your address

Have your address verified. You will receive a verification code by post.

Send and receive mail digitally

That’s it! In the Swiss Post app, you will automatically be given access to ‘My digital mail – ePost’ so that you can receive digital postal receipts and/or send digital letters.

"I receive all my invoices digitally. With just one click, I can use the Swiss Post app to forward them straight to my bank and pay them there. That’s so handy."

Sabrina F.

Private customer

"With “My digital mail” in the Swiss Post app, I can keep a constant eye on my post, even when travelling abroad."

Raphael R.

Private customer

"I’ve been receiving letters digitally via the Swiss Post app for some time now and I’m really satisfied. Digital receipt saves a lot of time and gives me an incredible amount of flexibility."

Manuel T.

Private customer

Frequently asked questions

Private customers who wish to receive digital letters can register free of charge in the Swiss Post app under ‘My digital mail – ePost’. Business customers can send and receive digital letters directly via their business software.

You write your letter on your computer or smartphone, upload it to ‘My digital mail – ePost’ in the Swiss Post app and enter the recipient’s postal address. Depending on the recipient’s settings, the following happens:

Digital delivery: the letter is delivered immediately in digital format.
Physical delivery: if the recipient opts for the paper version, the letter will be delivered the next day (A Mail) or in two to three days (B Mail). If a letter is submitted digitally by 10 am and the A Mail service is selected, next-day delivery is guaranteed.

The Digital letter is processed and stored in Switzerland on a secure, certified infrastructure. The platform meets the requirements of the Swiss Postal Services Ordinance. These requirements are overseen by Postcom. Digital letters are transmitted in encrypted format. After delivery, the content can only be read by the respective recipient. Swiss Post cannot view the contents and does not pass any data on to third parties.

Digital delivery is fully secured by multiple security and verification measures: Qualified timestamp in accordance with the ESigA

Each digital letter receives a qualified timestamp in accordance with the Swiss Federal Act on Electronic Signatures (ESigA). This provides a clear record of when a letter was submitted and processed.

Electronic signature according to ESigA

In addition, digital letters are provided with an electronic signature in accordance with the ESigA. This ensures that delivery conforms to an officially recognised standard and can be reliably traced.

Delivery confirmation

A delivery confirmation is available for each digital letter. This can be viewed under ‘Monitoring’ and downloaded if necessary.

There is no charge for receiving digital letters. To mail a fully digital version, it costs CHF 0.40: delivery is immediate. If the letter is delivered physically, printing and paper costs are charged in addition to postage. In this case, it costs CHF 1.45 to send a letter via B Mail and CHF 1.65 to send it via A Mail (size C5 envelope).

All users of the Swiss Post app automatically receive access to ‘My digital mail – ePost’ so that they can receive digital postal receipts. Customers decide for themselves whether they also want to receive letters digitally in the future and from which senders.

In the Swiss Post app, go to ‘My digital mail – ePost’ and then select the ‘Profile’ icon, followed by ‘Manager senders’. There, you can deactivate the digital inbox if you want to receive all of your mail physically again. You also have the option to deactivate specific senders so that you continue receiving physical contracts or invoices, for example.

Topic 1

Efficient and digital - the smart solution for small and medium-sized companies.

Topic 2

Scalable solutions for shipping and receiving - fast and reliable.

Topic 3

Seamless integration - digital communication directly from your software.