ePost Success Stories

How Dormakaba uses SmartSend

ePost-Reference-Dormakaba-Header-550x300px

«We are convinced bythe security and confidentiality of ePost.»

René Glocker,
Team Leader Sales Support & Reception, Dormakaba Schweiz AG

Customer

Ensure efficient delivery of confidential customer data

As a leading provider of security and access solutions, Dormakabaprocesses numerous inquiries about lost keys every day. Sending sensitive data, in particular, placed high demands on data protection and efficiency.

ePost-Reference-Dormakaba-Logo-267x101px

Profile

  • Industry: Security and access systems
  • Goal: Digitize and secure the Fundavis process
  • ePost solutions used: ePost SmartSend
ePost solution

Enable digital delivery of sensitive Fundavis documents

With ePost, Dormakaba has introduced a secure, digital solution for sending confidential fund notifications. Today, PDF documents are sent directly to ePost via a web server. This automatically checks whether recipients should receive the delivery electronically or by letter.

This has enabled the entire process - from dispatch to delivery - to be digitized. Employees can now send Fundavis from any location, even when working from home, and the internal post office is significantly relieved.

SmartSend

What makes SmartSend special

Customer experience

Fast, secure, independent of location

With SmartSend, Dormakaba has efficiently digitized the dispatch process. Today, documents are sent quickly, confidentially and flexibly.

Dormakaba_onpage_800px_1

«Swiss Post is a reliable provider - so sensitive data such as key number and ownership remain protected.»

René Glocker,
Team Leader Sales Support & Reception, Dormakaba Schweiz AG

Advantages

The advantages of SmartSend at a glance

ePost-Icon-Einfachheit-effizienz-300x300px

Optimal
delivery

SmartSend automatically selects the best delivery channel (digital or physical).

ePost-Icon-Kosteneffizient-300x300px

Cost and time savings

Less printing, postage, enveloping and manual work.

ePost-Icon-verschlüsselung-300x300px

Secure & data protection compliant

Encryption, storage in Switzerland, compliance with data protection standards.

ePost-Icon-schnell-300x300px

Simple activation & use

Can be used directly via web interface, without major project implementation

Send documents securely to their destination

With SmartSend, you can send confidential documents digitally or physically - efficiently, securely and without any detours.

Further references

Read more