According to Michel Fuchs, CIO, ePost's solution was able to ideally fulfill the three main requirements: "We received a flexiblesolution in the form of a platform and can therefore also make minor adjustments ourselves. Secondly, ePost has an up-to-date interface that adapts to our system instead of the other way around. And thirdly, of course, the costs also played a role." The fact that ePost handles the entire printing and dispatch process, including quality control of the addresses, is greatly appreciated.

In addition to mass mailings, ePost is also helpful for individual queries. "Our employees can alsouse the web service tocall up individual policies or partial invoices and immediately send them for printing and dispatch," explains Michel Fuchs .